Last updated: July 2026
Privacy policy content
Information We Collect
When you request a quote, contact us, or use our website, we may collect your name, email address, phone number, suburb, property details, and service requirements. We also collect standard website analytics data such as pages visited and device type when you browse our site.
How We Use Your Information
We use your information to respond to enquiries, provide quotes, schedule and deliver cleaning services, process payments, and improve our website and customer experience. We may contact you about your booking or, with your consent, occasional service updates and offers.
Sharing & Disclosure
We do not sell your personal information. We may share data with service providers who assist our operations (such as email or payment processors) under strict confidentiality agreements, or when required by Australian law.
Data Security & Retention
We take reasonable steps to protect your information from unauthorised access, loss, or misuse. We retain enquiry and booking records for as long as needed to deliver services, meet legal obligations, and resolve disputes.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at services@thesqueegeesquad.com.au. If you have concerns about how we handle your data, you may contact the Office of the Australian Information Commissioner.
Contact
For privacy enquiries: The Squeegee Squad, 01 Arthur St, Eltham VIC 3095. Email services@thesqueegeesquad.com.au or call 0466 696 001.